The COVID-19 pandemic has amplified long-standing healthcare labor shortages, leaving many organizations scrambling for administrative staff. What’s more—many existing staff are burned out, exhausted and in need of a break.
Automating registration can relieve administrative burden, alleviate burnout and allow staff to focus on providing a better patient experience. By empowering patients to complete forms, consents and payments on their own mobile devices, health systems can reduce the time staff spend on manual tasks.
In this session, experts from Phreesia will introduce MUSE members to our digital registration platform by walking through a sample patient journey and staff experience. You’ll see how a patient can request an appointment, update their information, and make a payment from their own mobile device with no log-in or app. We’ll demonstrate how Phreesia uses its bi-directional integration with MEDITECH to automate manual tasks and engage patients in their care, allowing you to make up staffing gaps and boost efficiency—without adding new employees.
Michael Silverstein is an Associate Director of Market Development at Phreesia, working specifically with MEDITECH hospitals and health systems. He joined Phreesia in January of 2021 with a background in health system strategy and operations. He is tremendously excited to introduce Phreesia to the MUSE community.
Angela Eyer is a Manager on Phreesia’s client services team, where she is responsible for the implementation, account management and optimization of Phreesia’s health system and hospital clients. Angela has implemented patient intake solutions across physician practices, urgent cares, imaging centers, emergency departments and hospitals. She is a member of the Phreesia Women’s Network and the LatinX Employee Resource Group.