Make Us Better! Leveraging Arch Collaborative Data and Industry Best Practices
In a time of clinical burnout and staffing challenges, data-driven healthcare is more important than ever. By effectively utilizing benchmarking data, organizations like Wooster Community Hospital and Frederick Health are working to identify pain points and make targeted improvements that enhance clinician satisfaction and deliver better care.
This session will explore how these two organizations are using the Arch Collaborative to measure their organizations against the industry with the aim of improving care and enhancing clinician satisfaction.
Specifically, they will discuss how they plan to leverage the Arch Collaborative data to:
- Mitigate burnout caused by technology
- Measure and enhance the satisfaction of doctors and nurses
- Identify workflow improvements and training needs based on industry best practices
- Learn more about their organizations and areas of opportunity
Getting More with What You Have – Examining a Laminar Workflow
The demands on the healthcare CIO and IT team are unrelenting and expanding every day. How can you deliver value with little to no change in staffing or budget? More specifically, how can you actually increase the volume and quality of your department's solutions and services to meet this ever-growing demand? Together, we will explore six tactics for improving the "laminar" flow of work by your IT department through key investments in your staff.
- Define and develop the value proposition between IT demand and capacity
- Identify and strategize process improvements within a "laminar" workflow model
- Implement people-based tactics to increase IT solution volume and service capacity
Personality and Productivity - Staffing the Seats on the Bus
To engage in a discussion about the skills and behaviors already embedded or still desired within your staff to drive innovation, offer creativity, and deliver quality solutions requires an evaluation of alignment of staff personality with expectations for each position. This conversational group exercise will expand the executive's opportunity to maximize department productivity by discerning the individual's personality.
- Develop additional insight into hard and soft skills evaluation and staff satisfaction
- Identify and reconcile mismatched personalities affecting IT culture and workflow
- Introduce new considerations for staff development, retention, and team integration
Innovation in Information: IT as the Healthcare Change Agent
IT is often a fundamental hub for success in every healthcare organization. Too often the deliverables we offer are driven by reactive firefighting over proactive problem-solving. How do we get ahead of the curve? When does the fun part happen? Join a lively panel discussion to search for next level information, innovation, and inspiration to be the change agent we all know we can be!