Next-Generation Healthcare at Fraser Health Authority: AI-Driven Clinical Documentation, Virtual Assistants, and Decision Support
Fraser Health has a vision to be national leaders in digitally transforming health care, prioritizing exceptional experiences, revolutionizing care delivery, and harnessing the power of virtual care for a seamless, equitable and easily accessible high-quality health system.
The Advance Program is a series of projects designed to improve the quality, consistency, and safety of patient care across the Fraser Health region. At the heart of the Advance Program is the implementation of MEDITECH Expanse. MEDITECH Expanse is live at three sites with a fourth planned in late summer 2024 and completion at remaining sites in 2025.
Fraser Health is a pilot site to leverage generative AI in clinical documentation in MEDITECH Expanse focused on the hospital course summary. We established a Data Analytics Platform with real time dashboards as part of Clinical Decision Support (CDS) 1.0 and are layering in predictive analytics in CDS 2.0. We have also enabled the Advance Training Virtual Assistant to support learners and end-users.
We will share Fraser Health’s journey to enable next generation health care.
Terri Baker has over 35 years of experience in health care including front line nursing, nursing education, health informatics, strategic leadership, project management, and change management. Working closely with senior executives and clinical operations to lead complex HIT projects across acute, community, and primary care.
She understands the complexities of the healthcare environment and the challenges faced by clinicians to deliver quality patient/client/resident care. She brings a strong focus on the advancement of quality clinical practices across the care continuum though the effective adoption of clinical information systems.
Terri has a Master’s of Science in Nursing from the University of British Columbia and is the Chief Clinical Information Officer at Fraser Health, where she co-leads the Advance Program.
Hamidreza Eslami boasts over a decade of expertise as a data science leader, specializing in the application of advanced analytics in both service and manufacturing environments. His educational journey began in Industrial Engineering and culminated with a Ph.D. program at McGill University’s faculty of management, focusing on management science. Over the past seven years, Hamidreza has played a pivotal role at Fraser Health Authority (FHA), contributing data-driven solutions that have significantly enhanced healthcare services for nearly two million residents. Through his strategic decision-making and dedication to AI implementation, he has contributed to meaningful advancements in healthcare delivery and operations at Fraser Health Authority.
Currently, Hamidreza holds the position of Data Science Manager, leading a team of 10 proficient data scientists in pioneering numerous projects involving machine learning and artificial intelligence as well as operations research. Under his guidance, his team has made groundbreaking advances in predictive and prescriptive healthcare analytics, optimizing patient outcomes and operational efficiency. Hamidreza also imparts his knowledge and experience as a faculty member with British Columbia Institute of Technology's School of Business.