Clinical Leaders Boot Camp

Sustainable Clinical Leadership and Governance to Aid in Strategic Success

How do you create a sustainable clinical governance team to ensure constant clinical improvement for your organization? Once large initiatives such as EHR implementations end, many clinical governance teams fall apart. Ongoing clinical leadership is imperative for the success of every organization.

The clinical leader landscape continues to expand, and roles and responsibilities can fall into gray areas without strong organizational guidance. Many clinical leaders never received formal training or guidance on how to be the voice for effective change. This includes knowledge in creating formal governance structures, organizational goal alignment, prioritizing competing initiatives, developing strong communication structures, and the ability to hold their peers accountable. In addition, Advanced Clinical Practitioners are being utilized in roles at a higher rate than we have ever experienced. There must be a pathway to support their executive level leadership growth.

Organizations that have effective clinical leaders and governance structures in place – and have formalized quarterly improvement/growth objectives focusing on areas such as patient satisfaction scores, regulatory guidelines, provider usage analytics, and readmission data – can make informed key decisions in the areas of most importance thereby improving the organization overall key performance outcomes.

Agenda:

• Hour 1 – Overview presentation goals/education on concepts and methodologies.
• Hour 2 – Sharing of case studies of executing on concepts and methodologies.
• Hour 3 – Breakout sessions to role-play developing an approach to best address assigned scenario outcomes.
• Hour 4 – Breakout teams’ presentations and summary.

Learning objectives:

• How to create a sustainable clinical governance team with goals and objectives to deliver evidence-based top tier patient care
• How to build a road map to develop quarterly clinical improvement initiatives
• How to establish a diverse team of MD’s, Advanced Clinical Practitioners, and nurses to ensure critical workflows, roadblocks, competing priorities, and suggested improvement points are not missed

Target audience: Clinical C-Level Suite and other Clinical IT Leaders

Date: Wednesday May 29
Time: 12:30 – 4:30
Fee: $80

(Only Facility members may register for and attend a Boot Camp)

Registration Now Open

Presenters:

• Dr. William Gustin
• Margaret Ptacek

Dr. William Gustin is an experienced physician informatics leader, with years of experience leading health IT initiatives both for his own healthcare system as well as for a multitude of MEDITECH clients. In private practice, Dr. Gustin worked for years in Southern California as a hospitalist and served as chair of the Physician Advisory Committee. He now lives in Nevada and has worked in Northern Arizona at Kingman Regional Medical Center (KRMC) for the past four years; recently joining as the new Director of Medical Informatics in 2023.

Dr. Gustin has been a valuable member of MEDITECH’s physician consultant team for over 10 years. His area of focus and expertise, as a CLPP faculty member, has been in the development and presentation of curriculum that focuses on workflow redesign, benefits realization, change management, clinical workflow improvements and system optimization. Dr. Gustin has also been an active advisor for MEDITECH’s product development team and the company’s population health initiatives. In his role as a MEDITECH READY physician advisor, he has successfully guided and advised numerous healthcare organizations through the implementation process. He currently providers executive, physician, and IT consultation as a member of the MEDITECH Professional Services team for clients across the United States.

Margaret Ptacek MSN, APRN, FNP-BC has over 23 years of hands-on clinical provider, healthcare management, and business development experience. With a Master of Science in Nursing and as a Board-Certified Family Nurse Practitioner, she has worked with healthcare organizations of all sizes across the United States and Canada to ensure the voice of the provider and patient needs are incorporated into complex IT systems. With experience in acute care and ambulatory settings she ensures that systems function like an ecosystem so that providers can focus on patient centric care with the help of a well-integrated, well optimized EHR.

Margaret currently is the Sr. VP of Client Solutions at Experis Health Solutions. Within this team Margaret leads B2B and B2C business, new service line development and go-to-market strategy, marketing, RFP/RFI responses, and industry strategic partnerships. Her team of 13 VP’s and directors secure a customized solution and delivery approach to fit the uniqueness of each organization. In addition, Margaret still practices prn as an Advanced Clinical Practitioner at her local emergency room ensuring she maintains a constant pulse check into real life healthcare. 

IT Leaders Boot Camp

Evolving Leadership Skills to Be a Credible Voice within Your Organization

Healthcare organizations across the nation have reported significant challenges and continue to face severe staffing shortages, employee burn out, and rising operational costs. In addition, there continues to be pressing demands by regulatory agencies, providers, and patients to provide enhanced cost-effective services and timely accurate data.

Given the overwhelming challenges, healthcare leaders are faced with making difficult decisions on what to invest in that will bring the highest value to their organization and ensure the execution is set up for success.

Since the majority of business initiatives have a technology component, the role of the IT leader has become more critical in being involved in the decision making and supporting the alignment, prioritization, and execution of these initiatives. These leaders need to have and/or gain insights into having a respected voice in order to guide their organizations on making the right business decisions for new technologies as well as fostering adoption to change.

In your role as a healthcare IT leader, it is critical to continue to evolve your skills and gain insight from others by networking with others who have faced similar challenges over their careers. This session brings insight from two experienced IT healthcare leaders who have led their organizations through challenging times and will share their many learnings along the way.

Agenda:

• Hour 1 – Overview presentation goals/education on concepts and methodologies.
• Hour 2 – Sharing of case studies of executing on concepts and methodologies.
• Hour 3 – Breakout sessions to role-play developing an approach to best address assigned scenario outcomes.
• Hour 4 – Breakout teams’ presentations and summary.

Learning objectives:

• How to gain support and engagement from your executive team and be recognized as a respected leader with a credible voice.
• How to build a road map to re-calibrate and re-align your IT organization.
• How to establish IT as a strategic “enabler” to help guide and support your organization to prioritize and execute business initiatives that offers the highest value to the organization and sets a course for success.

Target audience: Emerging IT leaders; IT executive leaders; other operational leaders

Date: Wednesday May 29
Time: 12:30 – 4:30
Fee: $80

(Only Facility members may register for and attend a Boot Camp)

Registration Now Open

Presenters:

• Joel Benware
• Anne Marie Herrera

Joel Benware is a transformative, results-driven healthcare technology and operations senior executive who served at three different community hospital leadership teams in the roles of COO, CIO, and Compliance Officer. Joel recently joined the vendor community as President of Acmeware Inc., a data analytics and consulting firm that works with MEDITECH hospitals.

Joel holds a B.A. in Political Science, a Master’s in Technology Management, a second Master’s in Healthcare Administration and attained Fellowship status in the American College of Healthcare Executives (FACHE) and a Certified Healthcare Chief Information Officer (CHCIO) through CHIME. Joel has served on numerous boards and state level committees including Vermont’s Health Information Exchange. Joel has been the moderator and guest speaker for the International Medical Users Software Exchange (MUSE) Executive Institute where thought leaders gather to discuss the MEDITECH EHR and the supporting ecosystem of third-party products

Joel has built award-winning teams, recognized by the American Hospital Association as “Most Wired” Hospital six different times. He has been named a Becker’s Hospital Review Top Community Hospital CIO to know.

Joel regularly speaks at industry related conferences and workshops and consults with companies on their healthcare and technology strategies.

Joel and his wife reside in Watertown, NY where they are raising their three children. Joel is an avid triathlete, mountain biker, loves hiking, boating, golfing, and all sorts of outdoor activities.

Anne Marie Herrera, VP, Vendor Solutions, MEDITECH - Experis Health Solutions has been an IT health care professional for over 30 years with 10+ years as a senior health care consulting leader and 20 years as a senior IT leader for two very prominent and large California based Health Systems. She has provided these organizations expertise and delivery in the areas of IT Strategy, Governance, PMO, IT Quality Performance Management, IT Facility Management, IT Customer Help Desk, and IT Outsourcing/Insourcing.  She was the SJHS Enterprise Program Leader for the health system wide MEDITECH financial, administrative, and clinical implementations. She also initiated an IT Lean program at one health system and re-engineered IT prioritization investments at both health systems.  

In her current role, she is a Solution Senior Leader and focuses primarily within the MEDITECH EHR Market and works closely with customers, MEDITECH and third-party vendors.  Her main responsibility is to provide program oversight, develop “value added” innovative solutions for customers and bring forward the market strategy, methodology and tools for customer delivery. She has worked with prominent organizations in supporting their efforts in aligning organizational vision/goals with IT investments and priorities.  

Anne Marie is a member of HIMSS, MUSE, and the Project Management Institute (PMI). She has spoken at several HIMSS and MUSE events and was the keynote speaker for the 2014 MUSE Executive Institute. She was also a member of the MUSE Commercial Member committee and has worked closely with MUSE leaders to develop meaningful leadership work sessions to continue to bring value and network opportunities to MUSE members.