Pre-Conference Workshops

2026 MUSE Inspire Conference Workshops

Kick off your 2026 MUSE Inspire Conference experience with one of our in-depth pre-conference workshops. Designed for MEDITECH professionals who want to go beyond theory and gain practical skills, these interactive sessions provide hands-on learning led by experienced industry experts. Whether you are looking to strengthen your reporting skills, explore advanced analytics with Power BI, better understand the MEDITECH Data Repository, improve user provisioning strategies in Expanse, or examine the future evolution of the EMR, these workshops offer focused training and real-world insights you can immediately apply when you return to your organization. 

Tuesday May 19
9:30 am – 12:00 pm

701 - Report Designer Essentials: Building Better MEDITECH Reports from Day One

Instructor: Dan Collins Organization: The HCI SolutionWorkshop Fee: $80

New to MEDITECH’s Report Designer?

Or maybe you’ve tried to use it but found it overwhelming?

This session is the perfect place to begin.

Report Designer Essentials will guide you step-by-step through the essential tools and screens so you can start building clear, dependable, and professional-looking reports with no previous experience needed.

During this hands-on session, you’ll learn how to find the right data, choose fields, sort your results, and understand when to work in Basic vs. Advanced mode. We’ll also walk through simple formatting techniques like adding lines, shading, and totals that instantly make your reports cleaner and easier to read. And for anyone who needs to move data into Excel, you’ll get a practical introduction to Export Mode and how to create quick, reliable extraction files.

Whether you’re supporting one department or your whole organization, you’ll leave with a solid understanding of how Report Designer works and the confidence to start creating your own reports.

Learning Objectives

  • Participants will learn how to locate data and use core Report Designer tools to build basic reports.
  • Participants will be able to format reports for clearer, more professional presentation using lines, shading, and totals.
  • Participants will learn to create extraction reports using Export Mode to generate clean files for Excel and other applications.
Speaker Bio

Dan Collins is a highly experienced leader in EHR development, implementation, and customer care, known for his strong technical expertise and commitment to client success. Throughout his career, he has led implementation and service teams across multiple healthcare platforms, consistently focusing on best practices, operational excellence, and long-term customer and partner relationships.

At The HCI Solution, Dan plays a key role in software development and company operations, while also overseeing teams of Integration Engineers. His combination of technical depth, leadership, and customer-first mindset makes him a trusted resource for both clients and internal teams.

Tuesday May 19
9:30 am – 12:00 pm

702 - Power BI Fundamentals

Instructor: Claire Wennberg Organization: Acmeware, IncWorkshop Fee: $80

Want to learn a better way to present information from MEDITECH Data Repository?

Come to our Tuesday Workshop to get immediate hands-on experience with Microsoft Power BI Desktop. Power BI puts dynamic and interactive report design at your fingertips, making it easy to improve your business and clinical analytics with easy to use and cost-effective report design tools.

In this workshop, we’ll introduce you to the different desktop and cloud-based components of Microsoft’s business intelligence platform. Then we’ll dive in and show you how to build your own inpatient dashboard with Power BI Desktop while demonstrating some of the software’s niftier features – like slicers and drill-through capability – that will give your reports a great user experience.

Attendees are encouraged to bring a laptop for real-time hands-on report building experience. (If you can’t, don’t worry, you can follow along as our instructors show you how.) When you’re finished, you’ll have a report you can use with your own MEDITECH Data Repository after you return home from the conference.

Power BI will impress you with its beautiful interface, instant performance, and deep ability to slice and dice your data any way you want – it’s unlike anything used until now for reporting from Data Repository. Don’t miss this fun and informative workshop!

Learning Objectives

  • Attendees will gain an understanding of Power BI concepts and terminology while learning how to design reports with Power BI Desktop.
  • Attendees will learn how to connect Power BI to the MEDITECH Data Repository
  • Bring a laptop to gain first-hand knowledge of Power BI Desktop while they design their own report during the workshop.
Speaker Bio

Claire Wennberg, MSN RN, Business Intelligence Manager, Acmeware Inc: Claire has over 15 years of healthcare experience and is passionate about leveraging data-driven solutions to enhance patient care. With extensive experience in both acute and ambulatory settings, Claire brings a strong focus on quality improvement and patient safety. She excels in integrating data analytics to identify trends, optimize workflows, and support clinical decision-making. Claire is highly skilled in Power BI, including data modeling and visualization, enabling her to create interactive dashboards that provide real-time insights.

Claire is dedicated to equipping healthcare leaders with the tools and knowledge to access and effectively utilize their data. She has successfully led cross-functional projects to meet regulatory requirements, improve population health management, and enhance patient experience. Claire holds a bachelor's degree in business administration from Boston University and a master's degree in nursing from the University of New Hampshire.

Tuesday May 19
9:30 am – 12:00 pm

703 - From Chaos to Control: User Provisioning Best Practices in Expanse

Instructor: Karrie Ingram Organization: TegriaWorkshop Fee: $80

User provisioning in MEDITECH Expanse is one of the most complex, cross-functional, and underestimated components of an implementation – and when it goes wrong, the impact is felt by every user on day one. This session breaks down the Expanse user provisioning model into a clear, practical framework, helping attendees understand how Person Profiles, Menu Procedure Access (MPAs), role model templates, and module-specific access groups fit together. Drawing on real-world implementation experience, we’ll highlight why early planning, clear ownership, and disciplined build strategies are essential to avoiding downstream issues, rework, and security gaps.

Participants will walk away with actionable best practices for building efficiently and sustainably, including how to design profiles and MPAs for reuse, avoid common NPR and M-AT pitfalls, and structure role models that support both testing and long-term maintenance. Whether you are leading MIS, supporting application teams, or managing an Expanse implementation, this presentation will equip you with practical insights, lessons learned, and concrete recommendations you can apply immediately to reduce risk and set your organization up for a smoother go-live and ongoing operations.

Learning Objectives

  • Understand the Expanse user provisioning architecture and ownership model.
  • Apply proven strategies to build user access efficiently and reduce rework.
  • Design scalable role models that support testing, go-live, and long-term maintenance.
Speaker Bio

Karrie Ingram, PMP, is a Managing Consultant with Tegria and a seasoned healthcare IT leader with 31 years of project management and systems analysis experience, including 23 years in MEDITECH environments. She began her career supporting a Client/Server implementation at a Davies Award-winning, HIMSS Stage 7 organization, where she spent 17 years mastering roles across clinical, financial, and operational domains and delivering a successful MEDITECH Expanse implementation. Now in her sixth year of consulting, Karrie specializes in guiding organizations through complex acute and ambulatory implementations, leveraging deep expertise in MEDITECH MaaS, Expanse, 6.x, and Client/Server platforms to drive adoption, integration, and sustainable outcomes.

Tuesday May 19
1:00 pm – 3:30 pm

801 - MEDITECH DR Essentials: How to Access, Understand, and Use Your Data

Instructor: Dan Collins Organization: The HCI SolutionWorkshop Fee: $80

The MEDITECH Data Repository (DR) is a powerful resource for anyone looking to turn raw EHR data into meaningful, reliable insights. This session provides a clear and approachable introduction to the core concepts every new DR user needs to know. Attendees will learn what the Data Repository is, how MEDITECH structures and organizes information within SQL databases, and why DR plays such a critical role in reporting, analytics, and performance monitoring across an organization.

The session also introduces SQL Server Management Studio (SSMS) and demonstrates how it connects users to DR data, offering a practical look at navigating tables, understanding naming conventions, and locating the information necessary for real-world reporting needs. By the end, participants will feel confident in their ability to access DR, explore its structure, and begin using data effectively as they continue developing their reporting skills.

Learning Objectives

  • Learners will be able to explain the structure and purpose of the MEDITECH Data Repository and how it supports reporting and analytics.
  • Learners will be able to connect to DR using SQL Server Management Studio and navigate key databases and tables with confidence.
  • Learners will be able to locate, interpret, and work with MEDITECH data using foundational SQL concepts and essential lookup tools.
Speaker Bio

Dan Collins is a highly experienced leader in EHR development, implementation, and customer care, known for his strong technical expertise and commitment to client success. Throughout his career, he has led implementation and service teams across multiple healthcare platforms, consistently focusing on best practices, operational excellence, and long-term customer and partner relationships.

At The HCI Solution, Dan plays a key role in software development and company operations, while also overseeing teams of Integration Engineers. His combination of technical depth, leadership, and customer-first mindset makes him a trusted resource for both clients and internal teams.

Tuesday May 19
1:00 pm – 3:30 pm

802 - The Art of Data – Intermediate Power BI

Instructor: Claire Wennberg Organization: Acmeware, IncWorkshop Fee: $80

Ready to take your Power BI skills to the next level?

In this interactive workshop, we’ll move beyond the fundamentals and explore the intermediate concepts that transform good reports into powerful decision-making tools. Learn how to refine your data model, enhance performance, and design visuals that tell a compelling story – not just display numbers.

In this hands-on session, we’ll move beyond simple visuals and explore the techniques that transform good reports into powerful decision-making tools. Topics will include data modeling best practices, building meaningful relationships, creating more advanced DAX calculations, and designing reports that guide users naturally through the data. We’ll demonstrate how features like bookmarks, slicers, drill-throughs, and conditional formatting can create a more intuitive and interactive user experience.

We’ll also explore how Power BI can combine MEDITECH Data Repository data with additional sources – such as operational spreadsheets, financial data, or external benchmarks – to provide a more complete and actionable view of performance. Beyond functionality, we’ll introduce visualization best practices and design principles that improve clarity, usability, and executive-level impact.

Attendees are encouraged to bring a laptop to follow along in real time as we enhance an existing dashboard and apply intermediate techniques. By the end of the workshop, you’ll walk away with practical skills and design strategies to elevate your reports from informative to insightful. Take your analytics further – and turn your data into insight.

Learning Objectives

  • Strengthen their understanding of Power BI data modeling concepts.
  • Learn intermediate DAX techniques for dynamic reporting.
  • Apply advanced visualization strategies for better storytelling
  • Use bookmarks, drill-through, and slicers to improve user experience
Speaker Bio

Claire Wennberg, MSN RN, Business Intelligence Manager, Acmeware Inc: Claire has over 15 years of healthcare experience and is passionate about leveraging data-driven solutions to enhance patient care. With extensive experience in both acute and ambulatory settings, Claire brings a strong focus on quality improvement and patient safety. She excels in integrating data analytics to identify trends, optimize workflows, and support clinical decision-making. Claire is highly skilled in Power BI, including data modeling and visualization, enabling her to create interactive dashboards that provide real-time insights.

Claire is dedicated to equipping healthcare leaders with the tools and knowledge to access and effectively utilize their data. She has successfully led cross-functional projects to meet regulatory requirements, improve population health management, and enhance patient experience. Claire holds a bachelor's degree in business administration from Boston University and a master's degree in nursing from the University of New Hampshire.

Tuesday May 19
1:00 pm – 3:30 pm

803 - Evolution of the EMR, One CMO's Changing Philosophy

Instructor: Dr. William Gustin Organization: Moab Regional HospitalWorkshop Fee: $80

For nearly two decades, the electronic medical record has stood as the centerpiece of digital transformation in healthcare. Initially, the driving philosophy behind EMR design and adoption was rooted in structured content and provider efficiency-discrete data fields, rapid search capabilities, quick time savers, favorites, quick text, recall, and attempted streamlined workflows. As a consultant and now as a Chief Medical Officer and Information Officer (CMO/CMIO), Dr. Gustin’s early focus mirrored this belief: optimize the clinician’s tasks, quantify every interaction, and ensure every click drives measurable value. Yet the landscape of healthcare – and the realities of medical practice – have changed profoundly, forcing a reconsideration of what “optimization” truly means.

Today’s healthcare environment is defined not only by data but by informational complexity – it's crowded in that EMR world. Artificial intelligence and machine learning are reshaping the way information is entered, interpreted, and acted upon. The medical workforce faces unprecedented staffing limitations, demands for time, and emotional strain. Clinicians encounter the same patients across multiple settings – ambulatory, inpatient, virtual, and transitional – creating overlapping “moments of care” that defy the transactional logic of a single patient encounter. As a result, the priorities that once defined EMR success have shifted beyond data capture and speed to needs for automated comprehension, context, and continuity.

This session explores the evolution of one CMO’s philosophy on EMR design and purpose in light of these shifting realities. It acknowledges that what was once sufficient – precision in documentation and efficiency in task execution – is no longer enough. The digital ecosystem now demands an EMR become adaptive, and an intelligent partner in care rather than a transactional repository. The future EMR must anticipate a provider’s cognitive load throughout an encounter, align with natural clinical reasoning, and support human factors such as memory, empathy, and situational awareness.

By examining the intersection of artificial intelligence, provider experience, and systems-level leadership, we will workshop on how organizations can move from merely digitizing care to rehumanizing it through thoughtful technology. The EMR can no longer be viewed as a static record system but as a living, learning environment that integrates ambient data, supports conversation-based documentation, and aligns with the temporal rhythm of real-world medical practice.

The journey from valuing discrete data to emphasizing contextual intelligence reflects a broader transformation in medical leadership philosophy. Reinvention is not about abandoning structure but redefining its purpose – allowing technology to extend human capability rather than constrain it. This session offers a candid reflection on the lessons learned, the steps along the way, and the guiding principles that may now shape a future EMR strategy through a leadership lens focused on compassion, efficiency, and clinical relevance. Come join me in this workshop and conversation.

Learning Objectives

  • Understand how evolving clinical realities and provider expectations are reshaping EMR design priorities.
  • Recognize the role of artificial intelligence and context-aware computing in redefining the future EMR.
  • Identify strategies for aligning EMR evolution with organizational culture and clinician well-being.
Speaker Bio

Dr. William Gustin was born and raised in Southern California, completing his medical training in internal medicine in 2003. He subsequently taught and served at the bedside as a hospitalist at the University of California, Irvine. His tenure at the university included roles as Assistant Program Director for Internal Medicine and Assistant Dean for Instructional Technology. In 2010 he continued as a hospitalist in the private sector, focusing on the uninsured and unassigned patients in the area as well as regularly traveling to Rwanda for missions work as the medical lead for the PEACE Plan.

In 2013, Bill began a new venture in executive consultation for EMR deployment, executive development, and a passion for developing solutions for organizations needing assistance with Medicare Advantage programming, focusing in on HCC gap closures and practice training with providers. He continued to work as a hospitalist part time but slowly merged into full-time consultation.

Dr. Gustin moved to Utah in 2021 and has recently celebrated one year as the Chief Medical Officer at Moab Regional Hospital. He continues to focus on maximizing the EXPANSE EMR for the providers and envisions what might be, could be, or even should be the future we all should prepare for by 2030.