Health systems are facing unprecedented pressure to optimize financial performance, maintain regulatory compliance, and streamline operational workflows across the revenue cycle. Charge Description Master (CDM) accuracy – once viewed as a technical maintenance task – has become a strategic, enterprise wide discipline that directly influences reimbursement, audit readiness, clinical documentation integrity, and organizational financial health.
This workshop provides a deep, practical exploration of CDM transformation and revenue integrity across the full revenue cycle continuum. Building on foundational concepts from a CDM Transformation & Revenue Integrity presentation, participants will examine major CDM categories, current state assessment strategies, charge capture and reconciliation, professional and clinic billing, collections, payer contracts, credentialing, quality, staff development, and RVU methodologies that are impacted by the CDM.
The session also includes a detailed evaluation of CDM review components such as revenue code alignment, GL assignment, duplicate detection, pricing methodologies, CPT/HCPCS/ICD P analysis, reimbursement schedules, utilization statistics, and cutover strategies. Through case based discussion and structured frameworks, attendees will learn how to identify structural defects, build sustainable governance, and integrate CDM accuracy into broader revenue integrity initiatives.
This workshop is designed for leaders and practitioners across revenue cycle, finance, compliance, clinical operations, and IT who are responsible for ensuring accurate charging, compliant billing, and optimized reimbursement.
Speaker Bio
Chad Turner is an experienced revenue integrity and CDM transformation leader with deep expertise in optimizing financial performance, operational workflows, and compliance across complex healthcare organizations. With a career spanning 28+ year his expertise in revenue cycle operations, charge capture, CDM governance, payer contracting, professional and facility billing, and multi facility EHR transitions, has made Chad a trusted advisor to health systems seeking to modernize their financial and operational infrastructure.
Known for a strategic yet practical approach, Chad specializes in conducting comprehensive current state assessments, identifying structural CDM defects, and designing sustainable governance models that strengthen reimbursement accuracy and regulatory readiness. His work spans the full revenue cycle continuum – from charge description master optimization and reconciliation processes to collections, credentialing, quality programs, and staff development.
Chad has led large scale initiatives involving CDM standardization, pricing strategy, CPT/HCPCS/ICD P analysis, GL alignment, utilization analytics, and revenue code validation. He is particularly skilled at bridging clinical, financial, and operational teams to ensure accurate charge capture, compliant billing, and future ready revenue integrity practices.
A dynamic educator and facilitator, Chad is committed to building organizational capability through training, mentorship, and collaborative problem solving. His workshops and consulting engagements empower teams to understand the interconnected nature of CDM, revenue cycle operations, and financial stewardship – ultimately driving measurable improvements in accuracy, compliance, and revenue performance.