Approved Presentations

Summary: Immunization Information Systems (IIS) are vital to public health, yet effective data exchange with Electronic Health Records (EHRs) is rarely seamless. Interoperability issues and data quality gaps frequently lead to incomplete records, vaccination discrepancies, and a heavier workload for healthcare providers.

If you’re tired of chasing down the same interface errors, join White River Medical Center and Tegria for a deep-dive, real-world case study that demonstrates how to transform your immunization data exchange process. This session moves beyond theory to provide you with a structured, proven approach to resolving frequent interface failures, so you can stop troubleshooting and start optimizing.

Results: Proactive monitoring is essential to ensure data accuracy and optimize clinical workflows. In this session, you will learn how to effectively manage frequent interface failures, transforming a daily frustration into a reliable, high-quality data exchange process.

Attendees will explore common challenges such as invalid patient demographics, gaps in health maintenance, and dictionary build issues. Through practical examples, we will walk attendees through error reporting workflows, data validation techniques, and collaborative communication protocols between clinical sites and public health agencies. The session will showcase how these strategies lead to measurable improvements at White River Medical Center, specifically, higher data completeness, increased provider satisfaction with integrated access, and enhanced clinical decision support.

Pediatric medication use presents unique challenges that require deliberate informatics design, governance, and continuous oversight. Unlike adult care, pediatric dosing is highly dependent on accurate weight, age, and developmental considerations, with small errors carrying significant risk. Informatic pharmacists play a critical role in translating pediatric clinical requirements into safe, standardized, and reliable clinical workflows.

MEDITECH Expanse offers functionality to support pediatric safety – including kilogram only weight management, weight-based dosing calculations, pediatric specific order sets, standardized concentrations, and clinical decision support. These tools are only effective when thoughtfully configured, tested, and governed. This presentation outlines the foundational pediatric concepts informatic pharmacists must understand, highlights Expanse capabilities, and reinforces best practices to ensure safe, efficient, and scalable pediatric medication-use systems across the enterprise.

Emergency departments rely on rapid awareness to support timely, safe, and coordinated patient care. Status Boards, specifically Big Boards, are a central tool for communicating real-time information. Critical data and information can often fail to align with what frontline nursing and providers need most to make fast, high-stake decisions.

This presentation explores how thoughtfully Expanse 2.2 can design a Big Board that can improve clinical efficiency by highlighting the information that matters most to clinicians. Through frontline input and feedback, we can identify key data elements that support rapid prioritization, including patient acuity, pending tasks, and throughput barriers. Differences and overlaps in nursing and provider information needs are examined to demonstrate how a shared visual platform can enhance team communication while respecting role-specific workflows.

Attendees will learn strategies for optimizing Big Boards designed to improve situational awareness, and support faster, more informed care decisions. The session will also discuss common pitfalls of overcrowded monitor displays and offer recommendations for readability and usability in high-pressure emergency care environments.

As healthcare technology evolves rapidly, Electronic Health Record (EHR) users – both clinical and non-clinical – must keep their skills relevant. Continuing education is essential for career sustainability and organizational success, affecting everyone from frontline clinicians to leaders responsible for strategy and optimization. This session targets a diverse EHR user audience, including clinicians, analysts, informaticists, IT professionals, trainers, and healthcare leaders.

The presentation focuses on how targeted continuing education enables individuals to remain effective in their current roles while preparing for future opportunities in an increasingly data-driven, evolving, and automated healthcare environment. Attendees will receive an overview of high-value certifications, degrees, short courses, and vendor-specific training pertinent to today’s EHR landscape.

The session clearly differentiates the most beneficial educational options for clinical users, non-clinical users, and hybrid informatics roles. Key considerations include return on investment, real-world applicability, and employer recognition for both frontline staff and organizational leaders.

The session aims to prompt participants to reflect on their skill gaps, career aspirations, and learning preferences. Mid-level executives will learn how continuing education supports workforce development and system optimization, while frontline users will leave with actionable next steps for professional growth.

Many healthcare organizations that implemented MEDITECH Expanse during the COVID era did so under accelerated timelines, prioritizing continuity of care and system stability. As organizations have continued to mature in their Expanse environments, many have recognized opportunities to further optimize how data is accessed, interpreted, and used to support operational and financial decision-making.

McCurtain Memorial Hospital (MMH), a rural facility, took a proactive approach to enhancing data visibility and reporting capabilities to support informed leadership decisions. By reviewing existing system views and workflows, the organization identified opportunities to expand insight into key operational and revenue-related data elements and strengthen confidence in system reporting.

Through targeted on-site analysis and collaborative reporting support, MMH worked to extract and analyze data elements that enhance and complement standard MEDITECH workflows, providing deeper insight into system behavior and data relationships. By leveraging Report Writer, Report Designer, and SQL-based extracts – without building a full internal reporting team – the hospital strengthened its understanding of workflows, data relationships, and system performance.

This session shares MMH’s optimization journey toward greater data transparency and actionable insight, demonstrating how strategic external expertise can help organizations maximize the value of their MEDITECH data, validate workflows, and build internal reporting confidence – even with limited resources.

Attendees will walk away with practical strategies for improving data visibility, asking more effective questions of their systems, and optimizing MEDITECH reporting capabilities without significant internal investment.

Ste. Genevieve County Memorial Hospital (SGCMH) is an independent 25-bed critical access hospital located in Southeast Missouri. SGCMH has been a MEDITECH customer for more than 23 years, beginning with Magic in 2003, transitioning to MEDITECH 6.08 in 2014, and most recently implementing MEDITECH Expanse 2.2 MaaS in 2024.

In 2022, SGCMH initiated a comprehensive EMR selection process evaluating MEDITECH Expanse, Cerner, and Epic Community Connect solutions. With the support of a consulting partner, the organization conducted vendor demonstrations with an interdisciplinary team, completed structured vendor evaluations, and held discussions with surrounding tertiary care organizations using Epic. After careful consideration, SGCMH elected to remain with MEDITECH and transition to Expanse MaaS.

A key decision point following vendor selection was determining the future state of the technical environment – maintaining control through third-party hosting or on-premises servers versus contracting MEDITECH Expanse MaaS. SGCMH ultimately selected the MaaS model.

In addition to the Expanse implementation, SGCMH transitioned from the MEDITECH 6.08 Payroll application to a third-party Human Resources Information System (HRIS). The organization also significantly expanded its MEDITECH footprint, adding new applications including Patient Connect, Surgery, Oncology, Quality/Risk Management/Surveillance, Business and Clinical Analytics, Care Compass, electronically signed patient registration forms, an updated patient portal, and more than 85 interfaces with external vendors.

Despite the scope and complexity of these changes, SGCMH successfully went live on the originally planned implementation date, becoming the only one of three sites to do so.

This presentation will explore the challenges and successes encountered throughout the Expanse MaaS journey. Attendees will gain insight into lessons learned related to change management, communication strategies, branding and marketing, stakeholder engagement, and how SGCMH achieved organizational buy-in to successfully deliver a large-scale transformation.

Ste. Genevieve County Memorial Hospital (SGCMH), a 25-bed Critical Access Hospital in Southeast Missouri, transitioned from MEDITECH 6.08 to MEDITECH Expanse 2.2 on May 1, 2024. Under the 6.08 system, nursing departments – including the Emergency Department, Med Surg, OB, and Wound Care – relied on a manual “Charge Sheet” intervention to capture charges at the end of each patient visit. This process was time-consuming, prone to missed or unsupported charges, and required significant staff effort.

During Expanse implementation, SGCMH aimed to modernize charge capture by shifting to real-time charges dropping directly from clinical documentation. However, limited standard content within the EDM and PCS modules created significant challenges. During Mock Live, two months before go-live, SGCMH identified that charge setup was incomplete and charges were not dropping as intended. To avoid revenue loss, the organization made the difficult decision to revert temporarily to the legacy “Charge Sheet” workflow for go-live.

Following stabilization after go-live, SGCMH partnered closely with MEDITECH through a series of optimization sessions to re-establish the goal of charges-from-documentation. The team began with Respiratory Therapy, Wound Care, and the Emergency Department – building detailed charge spreadsheets, mapping documentation queries, and identifying appropriate doc sections for charge linkage. Once these areas are fully implemented, SGCMH will expand the model to Med Surg and Oncology.

This session will share SGCMH’s decision-making process, challenges with missing standard content, strategies for charge-mapping across departments, and lessons learned in driving successful charge automation in MEDITECH Expanse. Attendees will gain practical insights for implementing charges-from-documentation workflows in their own Expanse environments.

Willis Knight Health recently completed an integration project between the BD Alaris Infusion Smart Pumps and MEDITECH Expanse. During this presentation, we will review what this integration experience looks like for documentation within MEDITECH Expanse, our roadmap towards implementation, lessons learned to help others avoid potential pitfalls, and our end user feedback with having these pumps integrated.

The Vaccines for Children (VFC) program is a federally funded initiative that ensures access to ACIP-recommended immunizations for children from birth through age 18 who are uninsured or underinsured. While the program’s core mission is consistent nationwide, its operational and billing requirements vary by state. In Utah, VFC-enrolled facilities must navigate specific billing constraints, including eligibility screening, fee waivers, and strict limitations on patient billing practices.

This presentation explores the practical challenges and solutions involved in implementing a compliant VFC program within a MEDITECH Expanse ambulatory environment. Attendees will learn how our facility identified and addressed gaps in state interface functionality, updated HL7 mappings, and restructured documentation workflows to ensure eligibility data transmission. We will detail the creation of a patient status board for real-time insurance visibility, the refinement of reimbursement rules and charge matrices to align with Medicaid and self-pay scenarios, and the development of a proration check to prevent inappropriate billing or collections activity.

Through this case study, participants will gain insight into the full life cycle of vaccine charge management - from patient intake and eligibility verification to final billing and fee adjustment.

Clinicians at Holland Bloorview Kids Rehabilitation Hospital often see and treat both ambulatory and acute rehab patients in group settings, ranging from writing clubs for patients with brain injuries, to all-day and overnight camps that help youth with disabilities gain independence. Holland Bloorview has recently implemented the Group Documentation functionality, which lets clinicians document group session notes and patient-specific notes seamlessly in one template.

This presentation will provide a broad look at how we:

• Schedule group sessions
• Eliminated the need for clinicians to copy and paste the shared content for patients within a group into a separate documentation template.
• Created group documentation templates
• Adapted the group scheduling and documentation functionality in MEDITECH to our own workflows, including the need to add co-signers to group documentation
• Implemented group documentation in defined phases

Unplanned downtimes in healthcare whether caused by cyberattacks, infrastructure failures, or vendor outages pose significant risks to patient safety and operational continuity. At HCA Healthcare, we recognized downtime as a critical patient safety issue, not just an IT concern. This session will share how we developed and implemented the Enterprise Clinical Downtime (ECD) Program across 190+ hospitals to safeguard uninterrupted care during EHR outages.

Attendees will learn how our program integrates national frameworks such as Joint Commission Sentinel Event Alert #67, CMS Emergency Preparedness Rule, and SAFER guidelines into practical tools and workflows. We will showcase strategies including downtime drills, the clinical downtime guidance, and innovative technological solutions. Real-world case studies will illustrate the financial and clinical impacts of recent cyber incidents and demonstrate how proactive readiness reduces risk.

Participants will leave with actionable insights, templates, and a roadmap to build resilience in their own organizations transforming downtime from a crisis into an opportunity for growth and safety.

Data is a vital resource. In order to develop the best tools to deliver information that is timely, meaningful, and actionable across all areas of a healthcare organization, it takes more than just a team of SLQ programmers or an easy-to-use data visualization tool. Frederick Health has found success with the creation of a Data Steward team, a selection of individuals in many different areas of clinical and non-clinical disciplines. This presentation will discuss the purpose of and journey to establishing the Data Steward Program at Frederick Health, impacts of the program, and best practices found in the process.

Many healthcare teams track critical patient information manually – through spreadsheets, sticky notes, shared drives, or memory. While these workarounds may start small, they often become unsustainable as patient populations grow and regulatory demands increase.

This presentation explores how clinical registries within MEDITECH Expanse were leveraged at Moab Regional Hospital to transform manual tracking into scalable, automated workflows. Using the Recovery Center Registry and Colonoscopy Registry as case studies, we demonstrate how registries can support both large population health initiatives and small, high-touch specialty programs.

Attendees will learn practical strategies for building meaningful tracking tools, and aligning registry data with quality metrics, health management protocols, and provider workflows. With a frontline nursing perspective and an informatics lens, this session highlights how thoughtful registry design can improve efficiency, close care gaps, and strengthen patient outcomes, without adding burden to staff.

Modern clinical workflows increasingly rely on patients taking an active role in administering their own medications or operating personal medical devices – introducing a unique combination of autonomy, safety considerations, and technical complexity. For MEDITECH analysts, this means designing workflows that not only capture patient-driven actions accurately but also maintain consistency, compliance, and visibility across interdisciplinary teams. This session dives into the real-world build strategies and system behaviors that support dependable Self-Administration and patient-owned insulin pump workflows in the acute setting.

Attendees will gain a practical understanding of how to translate clinical expectations into reliable system behavior – bridging the gaps between provider intent, nursing workflow, pharmacy verification, and MEDITECH’s technical capabilities. We will walk through the architectural differences between Self-Administration and Patient's Pump workflows, examine cadence-driven documentation requirements, and demonstrate how clear build governance can prevent downstream issues that impact safety, compliance, and data integrity.

Whether you're evaluating your current configuration or planning future optimization, this presentation provides actionable guidance to strengthen interdisciplinary alignment and ensure these high-variability workflows hold up in real-world acute care environments – even when patients are the ones pushing the buttons.

This presentation explores the integration of Expanse Cam into SANE (Sexual Assault Nurse Examiner) and WOUND documentation workflows, highlighting its role in improving image quality, documentation accuracy, and legal defensibility. Attendees will leave with actionable strategies to optimize digital imaging documentation while supporting high standards of patient care and forensic integrity.

The implementation of an integrated Anesthesia Information Management Systems (AIMS) is a critical element to the continuum of a singular patient record within Expanse. MEDITECH offers a 14-point Anesthesia suite to enable a seamless environment that concurrently enables Anesthesia to provide care within a specialty-specific application while communicating directly into and from Expanse to ensure data integrity.

As MEDITECH does not offer its own Anesthesia module, the successful implementation of an AIMS applications requires a well-designed and staged project inclusive:

• Designing a project mission and RFP
• Assembling a selection committee with clearly defined goals and requisites
• Upon selection (and contracting of the partner vendor), a systematic and tightly managed project plan for:
  • Governance
  • Full interface configuration and testing
  • Template configuration
  • Hardware acquisition, testing, and implementation to accommodate the unique workflows of Anesthesia
  • End-to-end testing to satisfy the necessary requirements of all engaged stakeholders, including Anesthesia (Anesthesiologists, CRNAs); Pharmacy; HIM; Nursing; Accounting / Revenue Cycle; Quality
  • Training
  • Go-Live Support
  • Post-Live Support and Optimization

This session explores four areas that are often over-looked, undervalued, or poorly planned in an EHR/EPI implementation. These areas are foundational and should have early and substantial focus. Learn how to navigate these areas and learn about tools and techniques to better plan and sequence your implementation project.

The 21st Century Cures Act mandates healthcare organizations must not unreasonably interfere with, prevent, or discourage access, exchange, or use of electronic health information. Staying compliant requires proactive measures, including updating workflows, ensuring interoperability, and regularly reviewing policies to avoid inadvertent blocking of patient information. Information blocking risks regulatory penalties, erodes patient trust, and hinders empowering patients to take charge of their health.

Organizations can assess their legacy systems for barriers that may unintentionally restrict access, such as outdated interfaces, limited retrieval capabilities, or fragmented workflows. By prioritizing transparency and usability, and training staff on compliance requirements, healthcare providers can ensure they remain on the right side of the law while delivering secure, meaningful access to health information for every patient.

Integrating information blocking considerations into cybersecurity and interoperability strategies supports regulatory compliance and the broader mission of advancing patient engagement and care quality. As healthcare evolves, maintaining awareness of legislative requirements and adapting systems accordingly are essential for fostering trust and closing gaps in access across all platforms.

Access to health information empowers patients to actively participate in their own care, make informed decisions, and communicate effectively with healthcare providers. When patients have timely, secure access to their records, they can verify information, track treatment progress, and address discrepancies that may affect their health outcomes. Improved access also helps close gaps in care, supports transparency, and fosters trust between patients and providers, leading to better engagement and overall health management.

This session will explore the complex landscape of health information access, challenging the notion that patient engagement begins and ends with digital portals. We’ll discuss real-world barriers such as fragmented workflows, legacy electronic health record (EHR) vulnerabilities, and regulatory hurdles, and introduce strategies for achieving true interoperability and secure, patient-centered access.

Attendees will learn practical approaches to archiving, workflow redesign, and inclusive data retrieval, supported by case studies demonstrating how innovative solutions can bridge the digital divide and advance patient care. Participants will be equipped with actionable insights into balancing compliance, security, and usability, ensuring every patient has meaningful access to their health information, regardless of platform or provider. They'll also discover how ASTP and others in the government alphabet soup are doing enforcement now AND calling our data hoarders.

We partnered to develop a predictive analytics solution that accurately forecasts hospital revenue using MEDITECH-derived operational and clinical data. By modeling time-series trends, surgery volumes, and stratified appointment patterns, the project significantly improved forecasting accuracy (R² = .884), enabling leadership to proactively plan staffing, budgeting, and service line strategies. This collaborative initiative demonstrates how MEDITECH hospitals can leverage modern predictive methods – integrated directly into Power BI – to enhance financial stability, operational decision-making, and long-term strategic planning.

By the end of this session, participants will be able to:

• Recognize how hospitals can use forecasting to improve financial planning, staffing decisions, and service line strategy.
• Apply a replicable framework for predictive analytics that can be adopted by other MEDITECH hospitals seeking to improve financial stability and operational visibility.
• Describe the benefits of a collaborative hospital–vendor approach to building, validating, and operationalizing predictive models.

Ransomware attacks on hospitals don’t just threaten data – they put patient safety and the delivery of care at risk. This session dives into the real-world response and recovery from a disruptive ransomware incident at a healthcare facility, revealing the hard-won lessons that shaped the organization’s playbook. Attendees will gain actionable strategies to boost cyber resilience, avoid common pitfalls, and strengthen response plans with proven recommendations. Walk away ready to turn chaos into confidence when your hospital faces its next cyber crisis.

Effective project management is critical for your MEDITECH projects’ success, yet many teams struggle with challenges such as an absence of formal intake processes, competing priorities, limited resources, and lack of visibility into ongoing work. This presentation explores practical strategies to overcome these obstacles and create a structured, data-driven approach to priority, selection, and execution.

Attendees will learn how implementing a standardized intake process and prioritization framework can improve clarity in decision-making, foster team alignment, and ensure strategic focus. We will discuss methods for evaluating projects based on impact, effort, and organizational goals, including scoring models and weighted criteria, and give a real-world example. Additionally, the session will cover resource planning techniques and the benefits of organizing work into manageable sprints to enhance efficiency and collaboration across departments.

By the end of this session, attendees will gain actionable insights to streamline project intake, optimize resource allocation, and deliver high-value initiatives that align with your MEDITECH projects’ goals.

As healthcare organizations accelerate digital transformation, leaders are increasingly required to make strategic decisions not only about what technology to implement, but how it is delivered, governed, and sustained. MEDITECH Expanse offers organizations two distinct deployment models – traditional on premise and MEDITECH as a Service (MaaS) – each carrying different implications for leadership accountability, organizational culture, and change readiness.

This presentation compares and contrasts the real-world implementation of MEDITECH Expanse in both an organization managed environment and a cloud hosted MaaS model, drawing on both Canadian and American healthcare implementation experience in complex, policy driven settings.

Through a leadership and culture lens, the session explores how responsibility for infrastructure, security, uptime, and compliance shifts depending on a MaaS model or traditional on-premises implementation, fundamentally impacting the relationship between healthcare organizations and their vendor.

Using implementation milestones, leadership decision points, and early operational outcomes, this session highlights lessons learned in managing change fatigue, aligning organizational culture with operating models, and supporting clinical adoption during periods of significant transformation.

Attendees will leave with practical insights to support informed decision making when selecting an Expanse deployment model, along with leadership strategies to align culture, governance, and change management approaches to the chosen path.

This presentation explores how MEDITECH healthcare organizations can move beyond traditional cybersecurity to achieve true operational resilience through strategic partnership with technology vendors.

As cyber risk increasingly becomes care continuity risk, downtime is no longer just an IT issue – it’s a clinical, operational, and reputational event. Learn how to reframe resilience as the ability to sustain care under abnormal conditions.

Through real-world perspective, the session demonstrates how an aligned partnership model between the right technology integrator and manufacturer reduces complexity and strengthens decision-making.

This session explores how interoperability, predictive insights, and patient-centric engagement can reduce friction, minimize denials, and strengthen operational performance across the healthcare revenue cycle.

Attendees will learn how to identify data gaps that disrupt workflows, apply proactive automation strategies to address payer-specific risks, and redesign processes that support both staff efficiency and a smoother patient experience.

The session concludes with a practical framework organizations can use to build a more resilient, insight-driven revenue cycle capable of navigating evolving payer and regulatory demands.

As high-deductible health plans and transparent pricing become the industry standard, differentiation now lies in how patients experience billing, not just how claims are processed.

This session explores how revenue cycle leaders can move beyond rigid billing workflows toward intent-driven payment journeys powered by applied intelligence.

This session highlights strategies for successfully implementing and operationalizing AMB to SUR ordering in MEDITECH Expanse.

Topics include clinical impact, operational impact, financial implications, patient experience benefits, and governance considerations.

The presentation shares lessons learned, KPIs to track, and strategies to support scalable use of this functionality across multiple sites.

Patient check-in is the front door to care and a critical foundation for clinical, operational, and financial workflows.

This session explores how streamlined check-in processes can improve operational efficiency, enhance data accuracy, support staff satisfaction, and create a more positive patient experience.

Attendees will review practical strategies to reduce bottlenecks, improve throughput, and support sustainable workflow improvements.

This candid session explores how small hospitals can achieve sustainable clinician adoption, reduce friction, and rebuild trust during and after MEDITECH Expanse implementations.

Attendees will learn why provider resistance is often structural rather than personal and how CMIO leadership helps align clinical workflows, governance, and organizational priorities.

This presentation examines the cascading benefits of MEDITECH’s structured prototyping methodology.

The iterative prototype process enables build teams to understand how configuration decisions influence end-to-end patient workflows while improving implementation readiness and reducing rework.

This session shares a practical approach to closing workflow loops by modernizing automated communication and outpatient tracking within a MEDITECH environment.

Attendees will learn how rules-based automation and order-level tracking can reduce missed opportunities, improve scheduling conversion, and strengthen the referral experience.

This session examines how AI and automation are reshaping revenue cycle operations and creating a digital divide between automated payer processes and manual hospital workflows.

Participants will learn how strengthening revenue integrity, contract performance, and payment visibility can stabilize financial performance while supporting sustainable automation.

Community hospitals running MEDITECH operate with little margin for error. Minutes of downtime disrupt care, impact revenue, and strain already lean IT teams. As cyber threats intensify and infrastructure shifts toward hybrid cloud models, resilience now depends on coordinated execution between the hospital CIO, the EHR vendor, and the managed services provider.

This executive panel presents three complementary perspectives:

• The Community Hospital CIO: Balancing cybersecurity risk, availability requirements, and cloud adoption while managing limited staff and budgets.
• The MEDITECH Perspective: How application architecture, performance standards, and platform design influence secure deployment models, recovery planning, and operational risk.
• The Managed Services Provider: How 24×7 security operations, monitoring, hybrid infrastructure, and disaster recovery services extend internal teams and operationalize resilience.

Through real-world examples, the panel will explore ransomware readiness, identity and access protection, backup integrity, hybrid cloud recovery strategies, and governance models that establish shared accountability across stakeholders.

Attendees will leave with practical guidance to reduce cyber risk, accelerate recovery, and align technology partners around a unified operational resilience strategy.

Keeping referrals and imaging orders in system is a persistent challenge, especially when patients have nearby alternatives. This session shares how a regional health system improved in-system referral capture through focused operational changes and improved patient communication. You’ll learn how the team raised the percentage of eligible referrals staying within the system from 55% to 72%, with even stronger gains for imaging. MRI orders increased from roughly 30% referred in system to 80–90%, despite strong local competition. The session will cover the practical steps behind these results, including clearer patient outreach and supporting operational improvements, and how these early outcomes are setting the stage for future automation to drive even higher retention.

Community hospitals face unique exposure during EHR downtime, limited IT redundancy, staffing constraints, and regulatory scrutiny. Yet most downtime plans remain paper-based and operationally fragmented.

This session presents a modern downtime readiness framework built specifically for community hospitals. We will examine common failure points, revenue and compliance risks, and practical strategies to maintain operational continuity during outages. Attendees will leave with a structured approach to transforming downtime from reactive chaos into controlled resilience.

Critical access hospitals often face steep challenges when implementing new EHR platforms, including limited staffing, competing operational priorities, and the need to maintain continuity of care during the transition. In March 2023, Box Butte General Hospital, a 25-bed critical access facility, completed their MEDITECH MaaS implementation transitioning from another vendor solution. Post LIVE, implementation challenges quickly surfaced, including workflow inconsistencies, build omissions, disengaged users, and growing frustration with labor intense workarounds.

Recognizing the need for a course correction, Box Butte stabilized the environment and rebuilt confidence in the system. Through a rapid change management and optimization approach, the team remediated the issues. In just eight months, Box Butte created a solid foundation to position themselves for more advanced development. This session demonstrates how a focused, partnership-driven approach can stabilize performance, improve adoption, and deliver measurable progress.

The Centers for Medicare & Medicaid Services (CMS) has introduced the Ambulatory Specialty Model (ASM), a five-year, mandatory payment program set to launch on January 1, 2027. This initiative aims to reform how specialists are reimbursed for treating Medicare patients with heart failure and low back pain by fostering direct competition and rewarding high performance. Unlike traditional models, ASM emphasizes peer comparison, with payment adjustments based on relative performance rather than fixed thresholds. Specialists will be evaluated across two primary categories, Quality and Cost, while Improvement Activities and Promoting Interoperability serve as penalty-only metrics.

This presentation will explore the program’s structure, including its selection criteria, payment methodology, and key differentiators from MIPS, highlighting how ASM represents a significant shift toward accountability and collaboration in specialty care.

The presentation will also delve into the broader implications of ASM for healthcare providers and systems. Attendees will gain insights into the program’s intent to incentivize specialists who embrace collaboration, accountability, and systemic quality improvement. Key topics will include strategies for preparing for ASM, such as understanding if your group has either of these types of specialists currently evaluating their episode volumes and costs, building primary care relationships for collaborative arrangements, investing in care coordination capabilities, and reviewing your current quality measure performance. By examining the substantial opportunities and risks associated with ASM, this session will equip healthcare professionals with the knowledge and tools needed to navigate this new payment model, which, if successful, is expected to expand to other chronic conditions and specialties.

This session provides attendees with practical, experience-driven insights into adapting MEDITECH MaaS, to meet the specialized needs of behavioral health organizations. Through real-world lessons learned from a behavioral health implementation, participants gain a clearer understanding of what it takes to successfully configure integrated workflows, manage multidisciplinary documentation requirements, and support clinicians in unique behavioral health environments.

Attendees will leave with actionable guidance to help them:

• Anticipate the complexities and pitfalls common in behavioral health implementations, including documentation structures, treatment planning, group note functionality, and confidentiality needs.
• Improve internal planning, communication, and collaboration across clinical, informatics, and operational teams.
• Apply tested strategies that support smoother go-lives, more accurate documentation, and more efficient workflows, enabling teams to focus on patient care rather than system limitations.

Clinicians authenticate into systems up to 80 times per day. In many MEDITECH environments, that means typing complex 16-character passwords dozens of times per shift which is time that could be spent on patient care. The result is predictable: password fatigue, sticky notes on monitors, shared credentials, help desk queues filled with reset requests, and a growing attack surface that puts patient data at risk. A recent industry survey found that 85% of healthcare IT and security leaders view passwordless authentication as "very important" or "mission-critical" to the future of healthcare and yet only 7% have fully implemented it across clinical and non-clinical staff.

The gap between aspiration and execution is real, and it's not just a technology problem. Moving to passwordless authentication requires organizations to rethink policies, retrain staff, coordinate across IT and clinical leadership, and navigate a phased transition that keeps operations running smoothly while reducing risk at every step. This session provides a practical, vendor-neutral roadmap for healthcare organizations at any stage of the passwordless journey.

Whether you're just starting to explore passwordless options or you're mid-journey and looking for strategies to accelerate adoption, this session delivers actionable guidance grounded in real-world healthcare environments.

Clinical AI tools – particularly ambient documentation – are rapidly entering MEDITECH hospital workflows. Yet the pace of advancement in large language models raises an important question for hospital leaders: how can organizations build an AI strategy that remains durable as technologies evolve?

In this educational session, we will share a strategic framework for future-proofing clinical AI investments. Participants will gain insight into how evolving large language models influence clinical AI capabilities, examine critical questions to consider when evaluating clinical AI solutions for sustainability and scalability, and understand why real-time EHR integration is essential to prevent workflow fragmentation and implementation fatigue.

Attendees will learn how to evaluate AI tools beyond surface functionality, define the data integrations required for common clinical use cases, and design an implementation and measurement approach that ensures efficiency gains without compromising quality or safety.

The session includes moderated discussion with MEDITECH hospital leaders who will share real-world implementation experiences, lessons learned, and the metrics that predicted sustained adoption and operational impact.

MEDITECH MaaS performance depends heavily on the strength of the on-premises infrastructure that supports it. Network design, endpoint configuration, identity architecture, cybersecurity controls, and monitoring practices all directly affect system responsiveness, reliability, and clinician experience.

This session provides a practical roadmap for optimizing local infrastructure to ensure peak MaaS performance. Designed for both executives and technical leaders, it connects engineering best practices such as bandwidth planning, DNS optimization, secure traffic inspection tuning, and Wi-Fi performance with strategic priorities including clinician productivity, operational resilience, cybersecurity risk management, and cost discipline.

Participants will gain a clear framework for identifying bottlenecks, aligning security with usability, and prioritizing targeted infrastructure investments that enhance performance and protect continuity – maximizing the value of their MaaS EHR environment.

Rural and community hospitals face mounting pressure to modernize technology, meet interoperability mandates, strengthen cybersecurity, and participate in value-based care. At the same time, constrained capital budgets and workforce limitations continue to widen the digital divide between rural facilities and larger health systems. With new federal focus on rural healthcare sustainability and innovation funding, many organizations are asking a critical question: how can grant programs be strategically leveraged to accelerate meaningful transformation?

This session examines how federal and state funding initiatives, including HRSA, USDA, and emerging rural health legislation, are enabling community hospitals to advance key technology priorities without relying solely on capital budgets. Panelists will share practical examples of how grant funding has supported initiatives such as telehealth expansion, revenue cycle improvements, interoperability enhancements, and modernization of clinical and documentation workflows.

Attendees will gain a clear framework for identifying relevant funding opportunities, aligning grant strategy with MEDITECH roadmaps and operational priorities, and translating grant dollars into measurable outcomes. Rather than viewing grants as supplemental funding, this session positions them as a strategic lever for advancing innovation, strengthening compliance readiness, and improving long-term financial sustainability in rural healthcare environments.

Workforce challenges and aging infrastructure are common challenges for regional health systems, that only stand to grow as the United States population ages – needing more healthcare services – and experienced healthcare staff and clinicians retire. But for leading regional health systems, continuing to grow and innovate is also a strategic imperative. In this session, we share how Citizens Memorial Hospital is building for future growth with updates to physical care spaces, patient-facing technology, and back-end administrative workflows to support a more efficient, modern health system for the years ahead. You'll learn how CMH takes a holistic approach in partnership with clinicians to pinpoint and solve inefficiencies, like fax workflows or no-shows, and learn how to replicate their results.

The Centers for Medicare & Medicaid Services (CMS) is about to make a pivotal shift in how hospital safety is measured and improved as it prepares to transition from Patient Safety Indicators (PSIs) to Hospital Harm electronic Clinical Quality Measures (eCQMs). While PSI-90 has long served as a composite measure of safety performance, its reliance on claims data has been criticized as retrospective, coding-dependent, and less actionable.

In contrast, Hospital Harm eCQMs leverage real-time clinical data from electronic health records (EHRs), offering a more precise and timely view of patient safety. Now, hospitals face mandatory reporting of the following Hospital Harm eCQMs in the next three years:
2026: Hospital Harm (HH) Hyperglycemia and HH-Hypoglycemia
2027: HH Opioid-Related Adverse Events
2028: HH-Acute Kidney Injury and HH-Pressure Injury

CMS has also more definitely communicated its intent to move away from PSI-90 with the launch of its new TEAM model. In its first year (2026), TEAM will reference PSI-90 within its safety domain. But beginning in year two, PSI-90 drops out entirely and is replaced instead by the hospital harm eCQMs (HH-Falls with Injury and HH-Postoperative Respiratory Failure). That shift alone confirms that CMS views PSI-90 as a stopgap, not a long-term safety measure, and it is already structuring new payment models around the harm measures that will replace it.

In addition, CMS recently announced significant changes to the Hospital Quality Star Rating system established by the Calendar Year 2026 Hospital Outpatient Prospective Payment System (OPPS) and Ambulatory Surgical Center Final Rule. Beginning in 2026, hospitals in the lowest quartile of Safety of Care measures will face a cap of four stars, regardless of performance in other categories. By 2027, this approach will intensify, with hospitals in the lowest safety quartile seeing their star ratings reduced by one star. This means that hospitals that aren’t prepared to align with this next generation of safety measurement will put their star ratings and public reputations at risk.

This presentation will delve into the implications of this transition, highlighting the limitations of PSI-90 and the advantages of Hospital Harm eCQMs in driving safety improvements. Attendees will gain a comprehensive understanding of the new Hospital Harm eCQMs, the steps required to integrate them into their hospital’s data collection and reporting efforts, and the operational and cultural shifts required to improve their results on these critical safety measures. Finally, attendees will learn how to design an effective eCQM management plan to position their hospitals for success in an era where safety is measured with clinical precision and accountability.

Cybersecurity incidents have become an operational certainty for healthcare leaders, demanding more than technical controls – they require decisive, informed executive leadership. This MUSE Inspire Executive Session brings together senior healthcare executives to share practical, experience-based insights on preparing for, navigating, and recovering from cyberattacks within MEDITECH supported environments.

The discussion will focus on executive accountability before, during, and after an incident: aligning cyber preparedness with clinical operations, establishing clear governance and decision rights, and ensuring patient safety during extended downtime events. Panelists will examine how leadership teams can partner effectively with MEDITECH, internal IT, clinical leaders, and third-party support to sustain operations and accelerate recovery when systems are disrupted.

Attendees will gain a leadership level perspective on building organizational resilience – moving beyond compliance to embed cybersecurity readiness into enterprise strategy, operational planning, and executive culture. This session is designed to equip healthcare leaders with the confidence and frameworks needed to lead their organizations through cyber events and emerge stronger, more prepared, and more resilient.

Interoperability is no longer a technical side initiative – it’s a leadership mandate tied to clinician efficiency, care coordination, and the organization’s ability to thrive in a rapidly expanding data-sharing ecosystem. Industry momentum around TEFCA/QHIN participation, evolving USCDI requirements, and modern exchange approaches is pushing health systems to move beyond one-off interfaces toward scalable, repeatable exchange that is truly usable in workflow. In this MUSE Inspire executive panel, healthcare IT and clinical leaders will share practical lessons learned while advancing interoperability strategies across governance, technology, and operations.

Discussion will focus on how organizations are assessing interoperability maturity, selecting exchange pathways, and operationalizing the “last mile” realities that determine success—identity and consent alignment, data quality and reconciliation, directory integrity, and clinician adoption.

Panelists will also address what executives care about most: how to define measurable value (time saved, reduced record-chasing, better transitions of care), how to create governance models that scale, and how to keep privacy and security expectations front and center while expanding external data access.

Attendees will leave with an executive playbook: key decision points, common pitfalls, and a practical roadmap to move interoperability from “connected” to “clinically effective.” This is not a “how to session”, it is a candid conversation about what worked, what didn’t, and what we wish we had known sooner.

Healthcare revenue cycle teams continue to face increasing operational pressures driven by rising patient financial responsibility, staffing shortages, and highly manual claim-processing workflows. St. Mary’s Healthcare, a long-standing community hospital serving a predominantly Medicare and Medicaid population, confronted these challenges as complex contractual allowance workflows, backlogs, and lengthy payment cycles strained resources and slowed cash flow. To address these issues, the organization partnered with an intelligent automation provider to redesign processes, reduce inefficiencies, and enhance staff productivity.

This presentation outlines St. Mary’s journey from initial problem identification to fully deployed automated solutions that streamline insurance payment validation, contractual allowance calculations, and adjustment posting. By implementing targeted bots capable of handling more than 10,000 monthly transactions, the organization significantly reduced A/R days – from 55 to 39 – lowered denied claims, accelerated patient statement cycles, and saved over 8,000 labor hours annually. Additional insights highlight improvements in clean-claim rates, reduced backlog, enhanced accuracy, and preservation of institutional knowledge amid workforce turnovers.

Attendees will gain a comprehensive understanding of the strategic considerations, implementation steps, measurable outcomes, and lessons learned that guided St. Mary’s successful automation initiative. The presentation concludes with next steps for scaling automation across the revenue cycle and practical guidance for organizations beginning their own intelligent automation.

As healthcare organizations face increasing documentation burdens and administrative complexities, MEDITECH is expanding its AI portfolio to transform the clinician experience and maximize financial performance. MEDITECH has been strategic in its application of artificial intelligence, focusing on areas where it can improve care delivery most. This presentation explores the latest native AI solutions designed to serve as an "orchestrator of care" by integrating intelligence directly into existing workflows.

Come join us to hear how MEDITECH is breaking down barriers in Patient Access through innovative Guest Features and Remote Patient Monitoring solutions. As healthcare continues to evolve beyond traditional walls, organizations are seeking smarter, more connected ways to reach patients wherever they are. Let’s discover what we can accomplish together to promote equitable, efficient access to healthcare – anytime, anywhere.

Discover how Boone Health leveraged MEDITECH’s AI-driven predictive no-show modeling and Patient Connect to transform patient access. By integrating real-time risk scoring into daily workflows, Boone Health achieved 93% prediction accuracy and reduced its no-show rate from 7% to 3%, optimizing provider schedules while ensuring patients never miss a chance for care..

This presentation will highlight key development advances over the last 12 months to the Expanse platform. We will explore the direct, practical impact of these improvements on your daily workflow, demonstrating how our latest software advancements optimize operations and enhance the quality of care. Discover how these critical developments establish "The Path Forward" for your organization’s continued success.

This session examines the evolution of MEDITECH’s latest innovations, tracing their trajectory from pilot programs and early adoption toward general release over the coming year. We will explore how these solutions empower organizations to achieve measurable excellence, while providing a transparent look at our long-term roadmap – bridging current development with our broader vision for the future of healthcare technology.

The Rural Health Transformation Program (RHTP), authorized under the One Big Beautiful Bill Act (OBBBA), has introduced a historic $50 billion federal "bridge" to secure the future of rural healthcare. For health systems to access these state-distributed sub-awards, they must navigate technical rubrics. Success requires more than just clinical need; it requires a strategic alignment with the "Make America Healthy Again" (MAHA) pillars.

In this session, we will provide a practical roadmap for MEDITECH leaders to translate these federal requirements into actionable EHR strategies. We will explore how MEDITECH Expanse solutions – specifically designed for workforce stabilization, chronic disease management, behavioral health, telehealth and maternal health – map to the RHTP funding guardrails and opportunities. From deploying Ambient Listening to reduce clinician burnout to implementing chronic disease and maternal health management programs, attendees will learn how to utilize their existing Expanse ecosystem to align with the program at the federal, state, and provider organization levels. Join us to discover how MEDITECH is partnering with its customers to turn this unprecedented funding into lasting rural transformation.

Discover how small configuration changes can make a big impact on daily workflows. This session covers chart viewer and search tools, widget customization and layout, chart prep strategies, and more to create a chart that’s organized, intuitive, and specialty-aligned.

This session covers the "how-to" of streamlining provider orders through smart optimization. We’ll cover everything from personalizing favorite order sets and leveraging Top Rules to implementing problem-based ordering. Attendees will walk away with a toolkit of build resources designed to reduce alert fatigue, improve searchability, and ensure that the right orders are always just a click away.

Attend this presentation to learn from the Irish market regarding Bon Secours Health Systems’ ongoing journey with MEDITECH Expanse. Where a plan that was in place with a specific scope, timeline and budget had to pivot and regroup at an organisational level to ensure the programme could continue to move forward. We highlight the importance of ownership, stakeholder engagement, and transparency, while balancing the impact of standardisation and the level of effort required at ground level.

Is your organization fully leveraging Expanse 2.2? This session focuses on practical adoption strategies to increase utilization, improve workflows, and enhance the clinician experience. Walk away with actionable ideas to evaluate and optimize your own environment.

During this session, Goshen Health will share their successes and feedback regarding the Expanse Pathology solution, offering guidance on how to best prepare for deployment. We will also discuss our future strategy, including the newly released Digital Pathology.

In the rapidly evolving landscape of healthcare technology, the "go-live" is only the beginning; the true challenge lies in sustained proficiency and user satisfaction. This interactive session features a panel of professionals from four organizations that successfully navigated the complexities of EHR education in a post-live environment.

By moving beyond a one-size-fits-all approach, panelists will detail how they strategically blended asynchronous e-learning, immersive classroom environments, and targeted elbow-to-elbow support to meet the needs of a diverse workforce. This discussion explores site-specific use cases, lessons learned, and tailored nursing education plans – balancing continuous post-live optimization for user efficiency with the targeted functional requirements of a 2.1 to 2.2 upgrade. Attendees will hear practical strategies to reduce documentation burden and establish scalable frameworks that can be immediately adapted to their own organizations.

Critical Access and community hospitals face mounting pressure to improve financial performance while navigating workforce shortages, regulatory shifts, and increasingly complex EHR ecosystems. Faced with these headwinds in 2025, Huggins Hospital recognized that the status quo was unsustainable. Refusing to choose between under-resourced internal teams or losing control through full outsourcing, they decided to adopt a new approach.

Rather than relying on a traditional outsourcing model, Huggins Hospital built a blended revenue cycle partnership, integrating on-site leadership, outsourced billing support, and collaborative MEDITECH optimization into a single, unified operating model.

In this session, we share the blueprint for how a unified operating model was co-designed to strengthened revenue integrity, accelerated cash, and modernized key components of the MEDITECH environment. Attendees will gain insight into redesigning claim workflows, optimizing MEDITECH billing rules, recalibrating the chargemaster, leveraging denial management to uncover missed revenue, and strengthening communication between and across clinical, financial, and technical teams.

Attendees will learn how their hospital can maintain ownership and control of its revenue cycle while strategically, and seamlessly, layering in external expertise to stabilize operations, enhance system performance, and deliver sustainable financial improvement.

Every minute of EHR disruption directly impacts both patient care and hospital revenue. Despite the critical nature of these systems, IT teams are often hindered by cryptic EHR alerts that lack context, forcing them into time-consuming manual investigations and exhausting cycles of "alert noise".

This showcase introduces EHR Insights, an intelligent translation layer designed to bridge the gap between application behavior and infrastructure health. By utilizing AI agents to correlate real-time infrastructure telemetry with MEDITECH alert data, EHR Insights provides immediate clarity into the root cause of performance issues. The platform goes beyond traditional monitoring by adding application-aware operational intelligence, transforming raw data into actionable, guided remediation steps.

Attendees will learn how this service:

• Accelerates Resolution: Reduces Mean Time to Detection (MTTD) and Resolution (MTTR) through automated root cause identification
• Enhances Staff Efficiency: Empowers teams to act confidently with custom resolution playbooks and intelligent alert consolidation
• Protects Revenue and Care: Minimizes downtime risk, ensuring uninterrupted hospital operations and predictable system performance
• Drives Leadership Visibility: Provides a centralized, real-time dashboard for historical context and trend analysis, essential for executive-level oversight

Improve Patient Engagement, Reduce Readmissions and Improve patient understanding of and adherence to medications – regardless of language barriers, age, or complexity.

Meducation is a Smart on FHIR application that provides a tool for clinicians to create custom Regimen schedule views for patients with all of their medications displayed and translated into over 30 languages. The Meducation smart on FHIR application is integrated into MEDITECH Expanse to allow easy access within your clinical workflow.

AI is rapidly becoming the force multiplier that is redefining how work gets done. Our presentation highlights how AI-driven automation is transforming workflows by multiplying productivity, reducing manual effort, and unlocking new levels of efficiency to deliver ROI.

Gain a clear understanding of the AI journey through the stories of our customers’ use cases. From initial exploration to successful adoption and measurable outcomes, this session offers a realistic perspective on how organizations evolve with AI. We will highlight what implementation truly involves – identifying the right use cases, aligning resources, navigating common pitfalls, and building momentum for broader adoption. Participants will learn how to navigate the AI landscape, maximize productivity, and drive sustainable operational improvements.

Everyone is talking about AI’s potential in RCM, but Revology is actually making it happen with Auxo. We’ve moved past hype with a platform that plans, prioritizes, and executes work autonomously. By reading payer behavior and system signals, Auxo doesn't just react – it adapts.

In this session, Revology Chief Revenue Cycle Officer Terry Reinsager dives into how Auxo uses Generative and Agentic AI to quickly uncover trends and suggest solutions that really work. See how it transforms A/R follow-up by automating the heavy lifting – from claim status and coding triage to drafting appeals – so your team can focus on what matters.

MEDITECH knows it all. As the system of record, it stores surgical history with precision and compliance. But the OR is the nexus of hospital revenue and risk – and knowing it all is not the same as knowing it now, or knowing it’s right.

When a scheduled case runs long, the cascade is immediate. The rest of the day’s cases get pushed and surgeons complain. Anesthesia, SPD, patient units, and environmental services fall behind. Leadership asks why first case delays spiked this week, and pressures Informatics to build a report.

Know It Now. Know It’s Right. That is the gap LiveData was built to fill – and the value IT can bring to the department that drives the most revenue in the hospital. Through best-in-class display boards and AI-powered analytics, LiveData will extend your MEDITECH Expanse investment, not replace it, across three integrated layers.

1. Know It’s Right with OR-Dashboard, using a one-touch Clicker that captures surgical documentation in real time at the point of care.
2. Know It Now with real-time schedule boards that keep anesthesia, imaging, nursing units, and families in sync.
3. Know it Now using LiveData Insights, with secure AI-powered chat that lets OR leaders ask conversational questions of their own operational data, like “Which surgeons have improved or declined in block utilization compared to this time last year, and by how much?”

Results: OR delays reduced by 25%. Impactful workflow transformation, without the need for an onsite integration server. Staff are satisfied without a call to IT for another report or drilldown, based on data validated across 2M+ surgical cases at 100+ hospital systems. You’ll leave this showcase with both the technical confidence and business language to share transformative possibilities with hospital leadership.

Every day, clinical staff manually sort through referrals, prior auths, and clinical notes arriving by fax, triaging by hand and hoping nothing falls through the cracks. It's a slow, invisible drag on capacity. But there are hidden opportunities if you can axe the manual fax work, while acting on the data within the fax.

This session goes beyond fax automation to show what becomes possible when AI acts on what's inside a document. TriState Health's Debra Carpenter and Suzanne Mock and Zac Rice of Bingham Healthcare join Luma’s co-founder Aditya Bansod to share how Luma's operational AI transforms inbound documents into a driver of access, revenue, and value-based care performance. A referral becomes a scheduled appointment. A prior auth gets routed without human intervention. A care gap surfaces in time to close it.

Attendees will leave with a practical framework for identifying where their own fax workflows are hiding unrealized value.

For MEDITECH health systems operating in increasingly competitive markets, patient scheduling has become one of the most critical, and most fragile, points in the revenue lifecycle. As patients encounter friction during access and appointment scheduling, they rarely complain; instead, they seek care elsewhere or delay care altogether, resulting in revenue leakage, missed visits, and downstream financial impact.

Traditional scheduling models remain constrained by limited staffing, manual processes, clinic-specific rules, and restricted coverage outside standard business hours. For organizations committed to cost discipline and operational efficiency, simply adding staff is neither sustainable nor effective.

This session explores how agentic technology, when thoughtfully integrated into MEDITECH workflows, can transform patient scheduling from a bottleneck into a strategic asset. Attendees will learn how Experis Health Solutions augments scheduling operations using a hybrid model that blends advanced conversational technology, real-time MEDITECH integration, and trained human schedulers to improve access, consistency, and revenue protection without replacing existing systems.

Implementing Expanse or managing version upgrades and endless onboarding are significant undertakings for any health system. To ensure these projects and efforts succeed, your organization needs a comprehensive understanding of learner/clinician readiness and a platform that helps deliver role-based, bite-sized education seamlessly.

This session explores how informatics leaders use the complete MedPower learning management suite – spanning our intuitive LMS, specialized microlearning courses, and IQ Analytics – to manage the full EHR lifecycle. We will demonstrate how delivering the right content at the right time improves proficiency, while simultaneously providing the C-suite with transparent training intelligence that moves beyond simple percentages to track course relevance and measure proficiency by cohort. Showcase attendees will learn how to utilize a holistic training approach to improve learning outcomes throughout their organization.

Key session highlights include:

• Complete Learning Management: Discover how our specialized healthcare LMS automates enrollments, tracks compliance, and simplifies the onboarding process.
• Targeted Microlearning: See how bite-sized, role-based education keeps clinicians focused on patient care rather than the classroom.
• Executive Visibility: Use automated reporting to provide CMIOs and CNOs with high-level metrics and peer benchmarking.
• Voice of the Learner: Using survey feedback to address misassigned roles or content challenges and/or gaps immediately.
• Reduce Training Costs: Learn how, by leveraging a hybrid training model, your organization can optimize delivery, free up trainers to focus on quality and outcomes, and even reduce in-person training time by up to 50%.

Join us to see a live demonstration of the MedPower platform and learn practical strategies to improve leadership visibility and clinician satisfaction across your organization.

Dr. Brannan and the team at Bethany Children's have pushed ambient AI far beyond its original promise, pioneering novel use cases that are now shaping the next generation of clinical tools, including Commure's Ambient AI nursing scribe.

In this session, Dr. Brannan shares the real-world journey of driving adoption, navigating seasonal utilization patterns, and building a device strategy that makes ambient a true standard of care. Walk away with a blueprint for turning a productivity tool into an enterprise-wide care transformation platform.

What's live, what's coming, and what makes purpose-built AI different. AI is moving fast in healthcare – and so is Suki. In this session, we'll demo the latest capabilities live in MEDITECH Expanse – ambient documentation, automated E/M coding, structured ICD-10 submission, and streamlined note submission – then preview what's ahead: clinical Q&A at the point of care, and full inpatient support. Come see what AI looks like when it's designed around the physician, not just the platform.