Reclaiming Nurses’ Time: A Blueprint for Nurse EHR Optimization

When:  Nov 7, 2025 from 01:00 PM to 02:00 PM (ET)

Wooster Community Hospital (WCH), an independent, non-profit health system in Ohio, transformed their recent KLAS Arch Collaborative survey results into a significant growth opportunity after the findings indicated a post-pandemic decrease in nurses' engagement led to documentation and charting difficulties.
 
WCH's direct response was the "Freeing Up Nurses Time" (FUN Time) initiative. This program empowered nurses to lead EHR personalization and process enhancements, aligning organizational and regulatory documentation requirements with the need for efficient workflows. WCH addressed these challenges through two approaches: immediate IT-supported personalization setting and access updates, and close collaboration with their EHR vendor to make more complex modifications. Ultimately, WCH implemented 81 nurse-driven suggestions, yielding impressive results: a 20 point increase in nurses' Net EHR Experience Score, renewed governance engagement, and an estimated annual saving of 1,600 charting hours and nearly 2.8 million clicks.
 
Eric Gasser, BS, RN, CHCIO, Vice President of Information Systems/CIO at WCH will share the methodical approach he and his team used to address nurses' needs and provide them with a direct channel for meaningful workflow changes. This included consistent formats for providing progress updates and user education. The webinar will highlight WCH's strategies, successes, and lessons learned, offering actionable insights for optimizing your own EHR and freeing up nursing staff time to focus on patient care.