Guest: Joe Cordone, Product Manager, MEDITECH
Hear from Joe Corone, MEDITECH’s AI Product Manager, about the company’s strategy for integrating AI into its Expanse EHR. MEDITECH’s approach builds on prior investments in cloud infrastructure, mobile tools, and interoperability, aiming to embed AI directly into workflows. The goal is to reduce clinician burden, improve patient engagement, and support organizational sustainability – shifting from simply documenting care to “orchestrating care.”
Learn about several AI tools in development, including a MyHealth assistant chatbot for patient self-service, ambient listening for physicians and nurses to automate documentation, and “Ask Expanse,” an in-chart assistant that summarizes data and generates clinical content. Additional pilots include AI agents for analyzing claim denials and drafting appeals. Joe emphasizes a future of more “agentic” AI that proactively gathers and presents information, helping care teams work more efficiently while staying in control.
Joe Cordone